Ticket Information

If the game numbered on the face of your ticket is called due to rain, it is a regulation game; (1) If five innings have been completed; (2) If the home team has scored more runs in the four or four and a fraction half-innings than the visiting team has scored in five completed half-innings; (3) If the home team scores one or more runs in its half of the fifth inning to tie the score.

Exchange Information:

Tickets may be exchanged at the Scottsdale Stadium Box Office Monday through Friday during non-game days. All ticket exchanges are subject to availability.

Season Tickets:
Season ticket holders do not have to submit their tickets. A refund will automatically be generated within thirty (30) days of the conclusion of the season, to the account holder of record.

Outlet Tickets:
Tickets purchased at Tickets.com outlets must be returned to the point of purchase for a full refund.

Tickets purchased at Giants Dugout Stores may be redeemed through the mail by sending tickets to the Giants as follows:

San Francisco Giants Ticket Services
24 Willie Mays Plaza
San Francisco, CA 94107

Internet/Phone Orders:
Internet/phone ticket holder do not have to submit their tickets. Tickets purchased online at www.mlb.com/giants or by phone through www.tickets.com will be automatically refunded within (30) days of the conclusion of the season, to the credit card account holder of record.

Box Office Tickets:

Tickets purchased at SBC Park or Scottsdale Stadium will be redeemed through the mail by sending tickets to the Giants as follows:

San Francisco Giants Ticket Services
24 Willie Mays Plaza
San Francisco, CA 94107