Accessibility - ADA

The Americans with Disabilities Act (ADA) prohibits discrimination on the basis of disability. Under the law, the City of Scottsdale must ensure that its programs, services and activities are readily accessible and usable by qualified persons with disabilities. As a public entity, the city will reasonably modify its policies, practices and procedures to ensure the full participation of everyone.

• Notice to the public/ADA

Grievance Procedure:

The City of Scottsdale has developed the following grievance procedure to assure compliance with the Americans with Disabilities Act and to resolve concerns and complaints at an early stage. This procedure may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of City services, activities, programs or benefits.

• View the grievance procedure.
• File a complaint with the City of Scottsdale.

Employment:

The City of Scottsdale does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the Americans with Disabilities Act (ADA).

Effective Communication:

The City of Scottsdale will provide appropriate auxiliary aids and services, including qualified sign language interpreters, assistive listening devices, and materials in alternative formats, whenever necessary to ensure effective communications for qualified persons with disabilities.

• ADA Public Involvement Plan
• View the city's DRAFT ADA self-evaluation and transition plan

Modifications to Policies and Procedures:

The City of Scottsdale will make all reasonable modifications to policies and programs to ensure that persons with disabilities have an equal opportunity to enjoy all city programs, services and activities.

Complaints that city programs, services or activities are not accessible to persons with disabilities should be directed to the City of Scottsdale's ADA Coordinator, Jordan Borboa.

Making city services and facilities accessible to everyone is a priority to Scottsdale.

Submit a Request for Accommodations or Modifications

City of Scottsdale Programs and Events

Whether you are considering attending a Parks and Recreation class, libraries speaker, Green Building workshop, Council meeting, development open house, or any of the many city-sponsored programs or activities, disability-related accommodations can be requested to assist you to be a participant, or to more fully enjoy that participation.

Requests should be made to the contact person for that particular activity or program or by contacting us via email.

Need for alternate format materials

We can provide any printed city publication in an alternate format upon request. These formats include large print, audio cassette, electronic text via disc or email, or Braille. Alternate format materials require time to convert, so request must be made in advance if they are to be available at the time of the program or activity.

Need for an interpreter for the deaf and hard of hearing

Requests for interpreters, such as an ASL sign language interpreter, signed English interpreted, or oral interpreter, should be made as early as possible to allow time to arrange accommodation. Every effort will be made to obtain interpreters with less than a two-week notice, however they cannot be guaranteed with this shortened time period.

City Pedestrian Ways

The City of Scottsdale has a rotating maintenance schedule for sidewalk and intersection maintenance, and they are constantly being improved with new development. If you have difficulty traversing a specific area of the city due to the need for sidewalk access, or audible pedestrian signals, please request those improvements with Streets and Alleys, Streetlight and Traffic Signal Maintenance, at 480-312-5620 or report them online.

Report Sidewalk, Street Light, or Traffic Signal Accessibility/Maintenance Issues.

City Facilities

The City of Scottsdale is striving to improve and maintain its aging facilities in accordance with city, state and national building codes. While the majority of our sites are accessible, you can call to confirm that a location is barrier-free, to determine the nearest accessible parking location or drop-off area, or for the closest public transit stop.

To report concerns accessing city owned or maintained facility, contact us at 480-312-2500.

Community Facilities and Events

The City of Scottsdale does not have jurisdiction over privately owned community facilities, and events not sponsored by the city. Therefore, requests for accommodation to these cannot be made through the City of Scottsdale Office of ADA.

Work directly with the business, event sponsor or housing provider to let them know of your needs. Most often, they will be responsive once they understand what is being requested and why. Here are a few resources for you to refer to when requesting accommodations from the community providers.

Resources for Business Owners, Event Producers or Housing Providers/Landlords:

• Who has obligations?
• ADA Business Document links
• Barrier removal for parking
• Barrier removal overview
• Accessible temporary events
• Reasonable accommodations under the Fair Housing Act
• Fair Housing Accessibility FIRST
  

The city has adopted and uses the standards from the following documents for accessible design and building codes:

• 2012 International Building Code (IBC)
• ADA Technical Assistance Manuals
• 2010 ADA Standards for Accessible Design

For more specific information on how these standards apply to Scottsdale development, consult the following:

• Scottsdale Design Standards & Policy Manual (DS&PM), Disability Accessibility
• 2008 City of Scottsdale MAG Supplement Standard Details
• City of Scottsdale Codes & Ordinances (Disability Related)
• Sec. 4-7 (Interference with Service Animal)
• Sec. 17-115 (Parking Time Limits)
• Sec. 17-124 (Reserved Parking Enforcement)
• Sec. 31-31 (Building Code Adoption)
• Appendix B - Basic Zoning Ordinance
• Sec. 9.105 (Accessible Parking Space Requirements)

Members of the public may file an ADA complaint using the Accessibility Complaint Form and may submit a request for an accommodation using the Request for Accommodation Form.

For additional assistance, ADA accommodations, complaints, questions, and concerns can be made to the Citywide ADA Coordinator or directly to the relevant city department below.